Friday, August 28, 2015

In Plenty of Crunch Time

Presentation and demo to the client. Big day. The culmination point of four weeks of work into a one hour meeting. Me and my co-workers have it down pat. Just a little pre-game practice before the big show. Get our bearings straight. I will arrive at the office a few hours in advance. Plenty of time, more than enough.

Traffic sucks. Stand-still on the beltway. Not good. Is that smoke? Is something on fire!?  Here come the sirens. Stop rubber-necking. It’s just a two car fender bender. Okay, a three car pileup. But still, I’m sure everyone is okay.

C'mon people. I got places to be!

I’m here. Lost an hour but still plenty of time. Time to find my co-workers. Not here. Stuck in the same traffic. I’ll start printing the handouts. Run 12 copies to the printer. Click.

Oh, here are my co-workers. All that traffic made everyone hungry. Grab a quick lunch at the deli. It’s only a few blocks away. Stop by the printer. No print job. I just sent 12 copies to another building we work at downtown. Print it out again when I get back.

The Deli is packed. The special of the day is wait your turn with a side of chips. Order based solely on speed not flavor. Chicken salad. Already made. Slap it on the bread. Everyone have food? Good, let’s go.

Yes, I had the chicken salad. Here, in the back. Order number 7,862.
Okay, that took longer than expected. No biggie, several hours to get through this. List of logistics to check off before the big show. Run 12 copies of the presentation to the printer before we get started. Select a printer that is actually in this building.

Phone rings. The client. They invited another person. This person will not be able to make it on-site. Dial-in. Set up a Webex. Delegate the Webex setup and then check the printer. My 12 copies are double-sided. Ugh, the client hates double-sided. I hate double-sided. Sorry, Al Gore, I just killed a small tree. Send another 12 copies through, select the correct printer and make sure it’s one-sided.

Test the display for the demo. Conference room is booked. I had it for the whole day. Leadership needed it. Leadership took it. Another room needed.

Backup conference room. Grab the HDMI cable. My computer connection is VGA. No HDMI hookup. My computer weighs 10 pounds. When I get a new computer they will put my old one in a museum next to a typewriter. Need a dongle. Not a dongle, an adaptor. Pull up the presentation and demo while I run to the printer. Sweet, right printer, 12 copies, single sided and it’s the previous version that contains one misspelled word. Another tree bites the dust. Mother Nature is going to kick my ass.

I know it's a little dated but it just might work.
Run through the presentation for speaker’s notes and transitions. Hold that thought, leadership entered the room. They want slide 7 to now be slide 2 and slide 3 to be slide 8. Sure, no problem. Plenty of…wow, look at the time. We’ll make those changes then I’ll cross my fingers, do my ‘no whammies’ print dance and send the latest version to the printer. What is that smell may I ask? Oh, you ordered kabobs. Awesome.  It smells….great? Bye-bye leadership. We will keep your ideas but please take the kabob funk with you.

Webex is setup. Update Webex info in meeting maker. Check the latest version of the presentation before sending out. Fingers crossed. Correct printer, 12 copies, single sided, latest version. One more time. Correct printer, 12 copies, single sided, latest version. Fifteenth time is a charm. Like a boss.

Okay, let’s run through the slides. Uh-oh, we are arguing about the image on the first page. Sensing panic. Relax. Reassure everyone that WE ARE NOT CHANGING THE IMAGE. No way in hell. I have single-handedly reinvigorated the logging industry with all the printouts I laid to rest today. Shut-up. Next slide. Shut-up. Next slide. Shut-up. Next slide. Good. Slides look awesome.

To the main conference room. Pass by the front desk. Let them know we are taking over. Client is at the front desk. That can’t be right. Meeting is in....meeting is now. They’re here. Time doesn’t even matter anymore. It is a continuum of hurried moments.

My watch is broke. I'm racking my brain here. When's our meeting again?
Quick, to the conference room. Colleague to use stall tactics on client. Restrooms are down the hall, water is here, coffee is there, blah blah blah.

The conference room. The smell. A waft of kabob-apalooza. It smells like the lovechild of special house seasoning and irritable bowel syndrome. Get the fan. Put it in the corner. Set it to high. Crank the A/C. Get these trashcans out of here. Put the trashcans in trashcans. Air this out. Spray Lysol until my index finger cramps. Lemon fresh. Amen.

We were told to wear these before entering the conference room.
Send out the presentation. Three versions: PPT w/ notes, PPT w/o notes and PDF version w/o notes. Attach PDF to meeting maker. Send. Connectivity. Only HDMI here. Get the adapter from the other conference room. Hook it up. Check. Screen looks good. IM co-worker to log into Webex. They can see the screen. Check. Client is entering the room with an empty bladder and a full cup of water. Check. Distribute hard-copies of presentation. Check.

“Thank you so much for joining us today. We appreciate you taking the time to meet us in person. We would like to go over….”

Plenty of time. I don’t know what I was so worried about.

Friday, August 21, 2015

Plight of the Off-Site

Our project team had a meeting at another contractor’s site this week. Attendees and total headcount were requested. The hosting contractor wanted to make sure there was a correct count based on concerns of available office space. This contractor (from here forward referred to as “Minimalist Consulting”) made all the necessary accommodations for the meeting. We were specifically told in advance that food would be provided. For Minimalist Consulting, sustenance is not a necessity for others. When lunch hit, our project team was in for a surprise.
And remember, let's grab some grub out there.
We arrived, signed in, exchanged pleasantries and received guest badges. The group sat for the next three hours and collectively pushed through the agenda items. A moderator from Minimalist Consulting indicated it was time to break for lunch. Sweet! We would reconvene in 20 minutes. The order of communication from the moderator was 1) location of water cooler, 2) location of restrooms and 3) lunch “will be” available in the pantry. Cool, I’ll hit the head, grab some fresh air outside and come back for grub. Many of my co-workers did the same. The Minimalist Consulting employees took a different approach and scurried into the pantry. Curious behavior that became clear when I returned 10 minutes later.

I know I'm lying just hear me out!
The head count was correct for tables, chairs and handout materials. For food, the head count was calculated for a party of one infant and then divided by eight. I walked into the pantry to see six of my co-workers holding empty plates and forks. My eyes moved to the small carnage of pizza boxes--empty. Then scanned over to the salad bowls--empty. Finally, my sight settled to the meeting room where Minimalist Consulting employees were eating like snarf-o-matic hog-a-trons. To add salt to the wound (yum, salt!), the pizza boxes were medium. That is when I pieced together the order of communication and how the two groups split. This was pre-meditated.

All here were summoned to discuss the events at lunch.
The outsiders were directed to the water cooler, then the restrooms, and THEN lunch. The natural reaction is to follow the orders. The directions were in fact a misdirection, a red herring. Those with insider information headed directly to the pantry to pillage the food that was readily available.

There were a total of 15 people at the meeting. Two medium pizzas for 15 people? It might work if we were competing for the grand prize in a Kate Moss body image contest. For this crowd, two medium pizzas don’t even qualify as an appetizer. The have-nots are looking at me for direction. Every single face is the equivalent of a “What the Fuck?” emoji. I’m good at handling adversity but I’m not Jesus. There will be no miracle of the five pizzas and two salads. But I will make a point.

BY THE POWER OF...wait a minute, I don't do pizza.
I grab my plate and fork, head over to the salad bowl and pull out the remaining croutons. Three croutons to be exact. I take them out one by one with a pair of plastic tongs and place them on my paper plate. I pick up the last bag of dressing and squeeze it over the crumbs. The paper plate dwarfs the serving size. A baby mouse would consider it a tapas. I place myself directly across an employee of Minimalist Consulting who is rifling through his third slice of pepperoni. I cut every crouton in half and eat with care. As if each morsel were lobster stuffed with crab meat. The employee doesn’t even flinch at my antics. Impressive poker face. A full stomach can suppress any emotion.

The second half of the meeting starts. The moderator makes no reference to the seven of us who did not eat. We delve right back into the agenda as if nothing happened. The meeting closes with next steps. One of the next steps is to reconvene in two months. I make the suggestion that we should return the favor and host at our office next time. Meeting logistics fall below my pay grade but in this case I would like to help admin determine how we can reciprocate their hospitality. Especially when it comes to the menu.

Please, have a bite. It'll fill you right up.

Friday, August 07, 2015

Out of Office. Out of Job?

I am at the beach using my vacation days for actual vacation. Finally, I have the chance to test the durability of my customized east coast shark tank. Whatever the excursion, taking time off must always have a corresponding out of office plan. Rest and relaxation without guilt or worry is true job security. Part of maintaining that security is having all my ducks in a row before I leave. The stronger my out of office plan, the more I can enjoy the vacation itself. The office building won’t survive without me. At least that’s what I thought before I left.
I’m trying to relax, honey. I just have this sinking feeling.

The crux of coverage is to develop a multi-diversified package. Divvy up responsibility among several peers instead of putting all the eggs in one basket. The other pivotal piece is to balance the release of information. Provide enough institutional knowledge to hold the fort and withhold enough to maintain job relevance. The coda for coverage is the out of office email --- a well-crafted reminder for others that I am not around.

All play and no work means leave me alone.

For an overwhelming majority of the time, the email notification can take care of any further contact. A shot across the bow indicating that whatever is of concern can wait. This is reinforced through a supporting work voicemail. A unified communication front indicating my services have been disseminated and are unavailable for the commands of superiors. Despite the most exhaustive efforts to cover the bases, there is the inevitable phone call.

I should probably get that.

The mobile phone has disintegrated all communication barriers for the last 15 years of the business world. It makes you accessible regardless of location. Every email signature is expected to have a cell number. It is inevitable that cell will.....RING. The number is from a co-worker. RING. It is someone who is responsible for a piece of my job. RING. I wrote out a procedure incorrectly. RING. I forgot to carry the “1” in a comp calculation. RING. Our data has been hacked by narco-terrorists and held for ransom in exchange for the release of multiple drug king-pins. RING. Just answer the damn phone.

This better be good. It can’t hurt my career.

I hit "Answer" and prepare for the horrible news...

My co-worker wants to know if I left for lunch yet. Her and several other peers are hitting a new Thai place around the corner. They forgot I was even out of town. The conversation closes with a curt, “See you when you get back to the office.” The absence of being essential hits harder than the imaginary work crisis. What was not stated on the phone speaks volumes about my future.  I’m not that important anymore. Maybe I never was. This vacation has been extended for another week.

Hey guys, I’m back! Guys?